System Library folder: /Library/Application Support/GraphPad/Prism/ User Library folder: ~/Library/Application Support/GraphPad/Prism/ The Prism 7 and 8 serial number file is located in one of these folders, as described in Method 1: Rm '/Library/Application Support/GraphPad/Prism/6/ ssprism6.qxt' To delete the serial number file use the following commands. If you don't know what Terminal is, skip this section.

The other method involved changing hidden file settings. One of these methods involves using a command prompt. There are two methods, listed below, for deleting the serial number file. In OS X, the file is hidden, so you need to change your file preferences to show hidden files. To delete this file, you will need to be logged in with admin rights. As part of the activation process, you will need to reenter your serial number. After you have deleted this file, you will need to go through the activation process again. Make certain that you have your serial number available. The Prism 5 serial number file is named: ssprism5.qxt The Prism 6 serial number file is named: ssprism6.qxt The Prism 7 and 8 serial number file is named: prism-license.qxt The instructions for deleting the serial number file for Windows is presented here.

These are instructions to delete the serial number file for Mac.

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